FAQ

Find quick answers to the most common questions about our services, process, and how we work. Select a topic below to find quick answers related to that specific service.

Bookkeeping Services

What bookkeeping services does Gromatic Solutions offer?

We handle your day-to-day financial transactions, ensuring your books are always accurate and up to date. Our services include recording transactions, maintaining ledgers, bank reconciliation, accounts payable & receivable management, expense tracking, invoice management, and financial reporting.

How does bookkeeping benefit my business?

oper bookkeeping helps maintain accurate financial records, ensures compliance with tax regulations, improves cash flow management, and provides clear financial insights for better decision-making.

What pricing options do you offer for virtual bookkeeping?

We provide flexible pricing models with both hourly and monthly plans. Our virtual bookkeeping services range from a Basic Plan to a Customized Plan, catering to businesses of different sizes and complexity levels.

How are your virtual bookkeeping services priced?

Our pricing is transaction-based and structured into four tiers:

    • Basic Plan: $300/month (1-400 transactions) or $8 per 10 transactions
    • Standard Plan: $500/month (401-700 transactions) or $10 per 10 transactions
    • Premium Plan: $700/month (701-1000 transactions) or $12 per 10 transactions
    • Customized Plan: Tailored rate based on your specific business needs
What services are included in each virtual accountant pricing tier?
    • Basic Plan: Includes recording financial transactions, maintaining the general ledger, bank reconciliation, and monthly financial reports.
    • Standard Plan: Provides all Basic Plan services plus accounts payable & receivable management, expense tracking, and customized reporting.
    • Premium Plan: Encompasses Standard Plan features with advanced reporting, performance insights, multi-account reconciliation, and invoice processing.
    • Customized Plan: Fully personalized accounting solutions with tailored financial analysis and custom integrations.
How often do you update my books?

We update your books regularly based on your business needs—daily, weekly, or monthly—ensuring that your financial records are always current and accurate.

How do you handle accounts payable and receivable?

We record all incoming and outgoing payments, manage invoices, track outstanding receivables, and update records when payments are made. For accounts payable, we ensure accurate recording and timely processing of vendor payments to maintain organized financial records.

How do you ensure accuracy in financial reporting?

We use advanced bookkeeping tools, reconcile bank transactions, and conduct regular reviews to ensure error-free financial reporting and compliance with accounting standards.

Can I access my financial reports anytime?

Yes, we provide real-time access to financial reports, allowing you to monitor your business’s financial health and make informed decisions.

How do you handle invoice management?

We create, send, and track invoices, ensuring that your clients receive timely billing and that payments are properly recorded for smooth financial operations.

How can I get started with your bookkeeping services?

Simply contact us for a consultation, and we’ll assess your bookkeeping needs, set up your accounts, and start managing your financial transactions efficiently.

QuickBooks Implementation

What is included in Gromatic Solutions' QuickBooks implementation services?

We provide a seamless setup and integration of QuickBooks for efficient financial management. Our services include needs assessment, QuickBooks setup, customized chart of accounts, data migration, product setup, user permissions, training, and ongoing support.

How is the pricing structured for QuickBooks implementation?

Our QuickBooks implementation is a customized service with pricing tailored to your specific business needs. We provide a comprehensive package including needs assessment, setup, data migration, user permissions configuration, and training.

Can you provide a ballpark estimate for QuickBooks implementation?

Pricing varies depending on your business size, complexity, and specific requirements. We recommend scheduling a consultation for a detailed quote that matches your exact needs.

How do you migrate my existing financial data to QuickBooks?

We begin by collecting your financial data in Excel format, allowing us to customize and structure it according to QuickBooks’ import requirements. After final adjustments, we securely import the data into QuickBooks, ensuring proper integration and setup based on your business needs. This process guarantees a smooth transition with accurate financial records and seamless functionality.

Do you customize the chart of accounts in QuickBooks?

Absolutely! We tailor the chart of accounts to match your business structure, ensuring accurate financial tracking and reporting.

How do you set up user permissions in QuickBooks?

We configure user roles and permissions based on your business needs, ensuring secure access control and preventing unauthorized changes.

Do you provide training for using QuickBooks?

Yes, we offer comprehensive training sessions to help you and your team efficiently navigate QuickBooks and utilize its features for financial management.

What kind of support do you offer after QuickBooks implementation?

We provide ongoing support, troubleshooting, and updates to ensure your QuickBooks system runs smoothly and aligns with your evolving business needs.

How can I get started with QuickBooks implementation?

Simply contact Gromatic Solutions, and our experts will guide you through the entire process, from setup to training, ensuring a hassle-free QuickBooks experience.

Full-Time Virtual Accountant Services

What is included in Gromatic Solutions' Virtual Accountancy services?

Our full-time virtual accountants provide dedicated support for all your accounting needs, including daily bookkeeping, accounts payable and receivable management, inventory reconciliation, bank reconciliation, invoice and billing management, expense monitoring, and financial reporting & analysis.

How does a virtual accountant benefit my business?

A virtual accountant ensures your financial records are always up-to-date, improves cash flow management, reduces operational costs, and provides real-time financial insights without the need for in-house accounting staff.

What are the pricing options for your virtual accountant services?

We offer flexible hourly and monthly rates for our virtual accountant services:

    • Basic Plan: $10/hour or $300/month
    • Standard Plan: $12/hour or $500/month
    • Premium Plan: $15/hour or $700/month
    • Customized Plan: Tailored rate based on your unique requirements
What services are included in each virtual accountant pricing tier?
    • Basic Plan: Includes recording financial transactions, maintaining general ledger, bank reconciliation, and monthly financial reports.
    • Standard Plan: Provides all Basic Plan services plus accounts payable & receivable management, expense tracking, and customized reporting.
    • Premium Plan: Encompasses Standard Plan features with advanced reporting, performance insights, multi-account reconciliation, and invoice processing.
    • QCustomized Plan: Fully personalized accounting solutions with tailored financial analysis and custom integrations.
Can you reconcile bank and inventory accounts?

Yes, we perform regular bank reconciliations to ensure that financial records align with actual bank transactions. For inventory reconciliation, since we operate remotely, we use techniques such as reviewing system records, verifying purchase and sales data, and conducting virtual store audits via video calls. We work closely with your team to cross-check physical stock with recorded inventory, ensuring accuracy and identifying any discrepancies.

How do you manage invoices and billing?

We generate, send, and track invoices, ensuring proper documentation and timely payments while keeping your financial records organized.

Will I receive financial reports and analysis?

Yes, we provide detailed financial reports and insights to help you monitor business performance, make informed decisions, and ensure financial stability.

How secure is my financial data with a virtual accountant?

We use encrypted communication channels and cloud-based accounting tools to ensure the highest level of security and confidentiality for your financial data.

How can I get started with a virtual accountant from Gromatic Solutions?

Simply reach out to us, and we will assess your accounting needs, set up a virtual accountant for you, and ensure a seamless onboarding process.

Financial Reporting Services

What is included in your Financial Reporting Services?

We provide detailed financial statements, including monthly, quarterly, and annual reports, to help businesses track performance, analyze trends, and make informed financial decisions.

What types of financial statements do you provide?

We offer customized pricing for financial reporting services. Our pricing depends on the complexity of your financial statements, the frequency of reporting (monthly, quarterly, or annual), and the level of detail required.

What factors influence the cost of financial reporting?

Pricing is determined by factors such as:

    • Number and type of financial statements needed
    • Complexity of your business structure
    • Frequency of reporting
    • Level of customization required
What types of financial statements do you provide?

We generate income statements, balance sheets, cash flow statements, statements of changes in equity, and notes to the financial statements on a monthly, quarterly, and annual basis, ensuring a comprehensive view of your financial health.

How can financial reports benefit my business?

Our financial reports help you monitor revenue, expenses, and profitability, identify financial trends, ensure compliance, and support strategic planning for business growth.

Can I customize financial reports based on my business needs?

Yes, we tailor reports to meet your specific requirements, providing insights relevant to your industry and business objectives.

How do you ensure accuracy in financial reporting?

We use systematic data verification, reconciliation processes, and professional accounting standards to ensure accurate and reliable financial reports.

How can I get started with your financial reporting services?

Simply reach out to Gromatic Solutions, and our team will assess your reporting needs and set up a customized financial reporting plan for your business.

Payroll Management

What is included in your Payroll Management Services?

We handle salary processing, employee records management, and payroll reporting to ensure accurate and timely payroll processing for your business.

How do you process employee salaries?

We calculate salaries based on attendance, deductions, and benefits, generate payroll reports, and ensure accurate recording of payments.

Can you manage employee records?

Yes, we maintain comprehensive employee records, including salary details, benefits, tax deductions, and leave balances for efficient payroll management.

How can I get started with your payroll management services?

Simply contact Gromatic Solutions, and we will assess your payroll needs, set up an efficient payroll system, and ensure smooth payroll processing for your business.

How do you price payroll management services?

Our payroll management pricing is tailored to your specific needs, considering factors like:

    • Number of employees
    • Payroll frequency
    • Complexity of salary calculations
Do you offer different pricing tiers for payroll management?

We provide customized pricing solutions. We recommend a consultation to assess your specific payroll needs and provide an accurate, cost-effective solution.

Internal Audit Services

What is included in your Virtual Internal Audit services?

Our virtual internal audit services include internal control audits, risk assessments, and process improvement recommendations to enhance financial controls and ensure compliance with internal policies.

How do you conduct internal control audits virtually?

We review financial records, policies, and procedures remotely, assess adherence to internal controls, and identify areas for improvement through secure online collaboration.

How do you assess financial risks?

We analyze financial data, transaction patterns, and control mechanisms to identify potential risks and provide mitigation strategies to safeguard your business.

Can you help improve financial processes?

Yes, we provide recommendations to optimize workflows, strengthen internal controls, and enhance efficiency in financial operations.

How do you ensure confidentiality in a virtual audit?

We use secure communication channels, encrypted data-sharing methods, and strict confidentiality policies to protect sensitive financial information.

How can I get started with your virtual internal audit services?

Contact Gromatic Solutions, and our experts will assess your audit needs and implement a customized virtual audit plan for your business.

What is the pricing structure for virtual internal audit services?

Our internal audit services are priced based on:

    • Scope of the audit
    • Complexity of your financial processes
    • Depth of risk assessment required
    • Specific areas of focus
How can I get a precise quote for internal audit services?

We offer personalized quotes after a thorough consultation to understand your unique business requirements and audit objectives.

Payment Methods and Billing FAQs

What payment methods do you accept?

We offer flexible payment options, including:

    • Bank transfers
    • Wire transfers
How often will I be billed for services?
  • Our billing approach is flexible and tailored to the specific type of service:

Monthly Services (Bookkeeping & Virtual Accountancy): For ongoing monthly services like bookkeeping and virtual accountancy, we bill on a monthly basis. Clients are charged a fixed rate based on their chosen plan (Basic, Standard, Premium, or Customized).

  • Long-Term Projects: For extensive, multi-phase projects, we implement a milestone-based billing approach:
    • The project is divided into distinct stages or milestones
    • Payment is received upon successful completion of each project stage
    • This ensures transparency and allows clients to track progress and value
  • Short-Term Projects: For new clients or shorter-term engagements, our billing typically follows these guidelines:
    • 50% payment is collected upfront as a project initiation fee
    • The remaining balance is due upon project completion
    • This approach protects both parties and ensures commitment
  • Hourly and Weekly Services: Billing for these services depends on the specific engagement:
    • Length of service
    • Frequency of work
    • Complexity of tasks
    • We provide detailed time tracking and invoicing for complete transparency

Our goal is to provide flexible, fair, and transparent billing that meets the unique needs of each client and project.

Are there any additional fees or hidden charges?

We maintain complete transparency with no hidden fees. All potential costs will be clearly outlined in our initial consultation and service agreement.

Do you offer any discounts for long-term commitments?

We provide competitive pricing and may offer discounts for long-term service agreements. Contact our sales team to discuss potential cost-saving options for your business.

How transparent are your pricing and billing?

We pride ourselves on clear, upfront pricing with no hidden fees. Our team will provide a detailed breakdown of services and costs before beginning any engagement.

What is your payment process?
  1. We will send a detailed invoice at the end of each billing cycle
  2. Invoices include a breakdown of services and transactions
  3. Payment is due within 15 days of invoice date
  4. Multiple payment methods are accepted for your convenience